Solutions · Banks and fintechs
Reach the customers who went quiet, and the people they trusted.
Add a next-of-kin step to your app and send Entrustt the signals you already hold. We run the check-ins and the reviewed handover.
The problem for a product team
A dormant account has no owner to call.
Customers go quiet and nobody on your side knows why. Support has no next of kin on file, compliance needs a record, and heirs arrive with a story and no paperwork.
Entrustt gives your team a register of who to contact and a clock that runs on the signals you already have.
The workflow in your app
Consent, signals, check-in, handover.
Consent
Customers name next of kin and list what they hold, inside your app.
Signals
You send the activity you already track. Entrustt starts the quiet-period clock.
Check-in
Entrustt contacts the customer under your name, then escalates after the grace period.
Handover
A person reviews the documents. Next of kin receive information only.
Who does what
What your team builds, and what Entrustt runs.
Your team builds
- A consent step for naming next of kin
- A feed of activity signals to the API
- A webhook endpoint that verifies signatures
Entrustt runs
- The next-of-kin register
- The clock, check-ins and escalation
- Reviewed disclosure and the audit log
For your compliance team
Questions they will ask.
Do you hold or move money?
No. Entrustt gives information to named next of kin. We do not release funds, write wills or replace probate.
Who decides when information is shared?
A person reviews the documents first. You set the rules for the quiet period and the grace period.
What do we have to build?
A consent step where customers name next of kin, and a feed of the activity signals you already hold. Entrustt runs the rest.
What do we get back?
A signed webhook at each step, the review outcome, and an exportable dormant-account report for your compliance team.
How do we try it?
Ask for sandbox keys after a short form. Pricing starts with a paid pilot.